Online Class

Cancellation Policy

At mrportuguese, we understand that unexpected situations can arise and affect your availability for a lesson. If you know in advance that you won’t be able to attend, we recommend rescheduling or canceling your lesson at least 12 hours before the scheduled time. Our tutors have the right to be compensated for their reserved time if the student misses the lesson without prior notice. In some cases, the tutor may choose to cancel or reschedule the lesson without charging, but this will be at their discretion. You can cancel your lesson free of charge up to 12 hours before the scheduled time. After this period, the option to cancel with full charge will apply. Students may still discuss with the tutor whether it’s possible to reschedule or cancel without additional costs, but the final decision rests with the tutor.

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